You can get tax help, ask tax questions, learn tax facts, and get information from the IRS in several ways. Whether it’s by phone, mail, online, or face-to-face, the Internal Revenue provides the tax help that you need.

Here are the options available to taxpayers for resolving issues with the IRS:

The Taxpayer Advocate Service

The Taxpayer Advocate Service (TAS) is an independent organization within the IRS that helps taxpayers unable to provide essentials like food, housing and transportation; who are seeking tax help or trying to resolve tax problems; and those who believe an IRS procedure is not working as it should. Here are some tax facts about the Taxpayer Advocate Service:

• The Taxpayer Advocate Service is your voice at the IRS.
• TAS is free, confidential, and tailored to your tax needs.
• You may be eligible for the tax help service if you’ve tried to resolve your tax problem through normal IRS channels and have gotten nowhere.
• This IRS tax service helps individual taxpayers and businesses whose problems are causing financial difficulty or significant cost, including the cost of hiring professional help, like a tax attorney.
• TAS employees know the IRS and how to navigate it. Taxpayers who qualify for the service will be assigned an advocate who will listen to your problem, understand how to resolve it, and follow through until the resolution of the tax problem.
• There is a tax advocate in every state, the District of Columbia, and Puerto Rico. You can visit the IRS website www.irs.gov/advocate to find your local Taxpayer Advocate.

Low Income Taxpayer Clinics (LITCs)

The Low Taxpayer Clinic program serves individuals who have a problem with the IRS and whose income is below a certain level. LITCs are independent from the IRS. Most LITCs can provide representation before the IRS or in court on audits, tax collection disputes, and other issues for free or a small fee. If an individual’s native language is not English, some clinics can provide multilingual information about taxpayer rights and responsibilities.

Free Tax Services

Taxpayers who want to learn about the various IRS services and resources, should refer to IRS Publication 910, IRS Guide to Free Tax Services. The guide includes free tax information from the IRS, publications, services, and education and assistance programs. Taxpayers can also get facts about taxes.

Free Help With Your Tax Return

Free help in preparing your return is available nationwide from IRS-trained volunteers. The Volunteer Income Tax Assistance (VITA) program is designed to help low-income taxpayers and the Tax counseling for the Elderly (TCE) program is designed to assist taxpayers age 60 and older with their tax returns. Many VITA sites offer free electronic filing and all volunteers will let you know about credits and deductions you may be entitled to claim. To find the nearest VITA or TCE site, call 1-800-829-1040.
As part of the TCE program, AARP offers the Tax-Aide counseling program. To find the nearest AARP Tax-Aide site, call 1-888-227-7669 or visit AARP Tax-Aide online.

Internet

Many taxpayers prefer using the IRS website for getting IRS tax help and answers to their tax questions. Using the IRS website, taxpayers can also:

• Efile.
  Find out about commercial tax preparation and efile services available free to eligible taxpayers.
• Check the status of your tax refund.
  You can go to IRS.gov and click on Where’s My Refund. Wait at least 72 hours after the IRS acknowledges receipt of your efiled return, or 3 to 4 weeks after mailing a paper return. Have your tax return available so you can provide your social security number, your filing status and the exact amount of your refund.
• Download tax forms, instructions and IRS publications.
• Order IRS products online.
• Research your tax questions online.
• Discover interesting tax facts
• Search publications online by topic or keyword.
• Use the online Internal Revenue Code, regulations, or other offical guidance.
• Figure your withholding allowances using the online withholding calculator.
• Determine if Form 6251 must be filed by using the Alternative Minimum Tax (AMT) Assistant.
• Sign up to receive local and national tax news by email.
• Get information on starting and operating a small business.

Phone

The IRS provides tax help and services via phone. Call the IRS to:

• Order forms, instructions and publications by calling 1-800-TAX-FORM (1-800-829-3676).
• Ask your tax questions and get tax facts from IRS experts, by calling 1-800-829-1040.
• Solve tax problems
  You can get face-to-face help solving tax problems every business day at the IRS Taxpayer Assistance Centers. Call your local Taxpayer Assistance for an appointment. To find the one closest to you go to local Taxpayer Assistance.
• Get tax help using TTY/TDD equipment
  Call 1-800-829-4059 to ask tax questions or to order tax forms and publications.
• Access TeleTax topics
  Call 1-800-829-4477 to listen to pre-recorded messages covering various tax topics.
• Get tax refund information
  To check the status of your tax refund call 1-800-829-1954 or 1-800-829-4477.
• Find out the status of other refunds
  Call 1-800-829-1040 to check the status of a prior-year refund or amended tax refund.

Walk-in

You can walk in to your local Taxpayer Assistance Center every business day for expert tax help. No appointment is necessary.

Mail

You can send your order for forms, instructions, and publications to the address below. You should receive a response within 10 days after your request is received.

Internal Revenue Service
1201 N. Mitsubishi Motorway
Bloomington, IL 61705-6613

DVD For Tax Products

You can order Publication 1796, IRS Tax Products DVD, and obtain:

• Current-year forms, instructions, and publications.
• Prior-year forms, instructions, and publications.
• Tax Map: an electronic research tool and finding aid.
• Tax law frequently asked questions. 2011.
• Tax Topics from the IRS telephone response system.
• Internal Revenue Code—Title 26 of the U.S. Code.
• Fill-in, print, and save features for most tax forms.
• Internal Revenue Bulletins.
• Toll-free and email technical support.
• Two releases during the year.
  The first release will ship the beginning of January 2011.
  The final release will ship the beginning of March 2011.

Purchase the DVD from National Technical Information Service (NTIS) at ww.irs.gov/cdorders for $30 (no handling fee) or call 1-877-233-6767 toll free to buy the DVD for $30 (plus a $6 handling fee).

source: irs.gov

Have you had your mortgage debt partly or entirely forgiven during tax years 2007 through 2012? If so, you need to be aware of the tax facts regarding mortgage debt forgiveness. Most importantly, you may be able to claim special tax relief and have the forgiven debt excluded from their income.

Here are ten more tax facts the IRS wants you to know about Mortgage Debt Forgiveness.

1. Normally, debt forgiveness results in taxable income. However, under the Mortgage Forgiveness Debt Relief Act of 2007, you may be able to exclude up to $2 million of debt forgiven on your principal residence.
2. The limit is $1 million for a married person filing a separate return.
3. You may exclude debt reduced through mortgage restructuring, as well as mortgage debt forgiven in a foreclosure.
4. To qualify, the debt must have been used to buy, build or substantially improve your principal residence and be secured by that residence.
5. Refinanced debt proceeds used for the purpose of substantially improving your principal residence also qualify for the exclusion.
6. Proceeds of refinanced debt used for other purposes – for example, to pay off credit card debt – do not qualify for the exclusion.
7. If you qualify, claim the special exclusion by filling out Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, and attach it to your federal income tax return for the tax year in which the qualified debt was forgiven.
8. Debt forgiven on second homes, rental property, business property, credit cards or car loans do not qualify for the tax relief provision. In some cases, however, other tax relief provisions – such as insolvency – may be applicable. IRS Form 982 provides more details about these provisions.
9. If your debt is reduced or eliminated you normally will receive a year-end statement, Form 1099-C, Cancellation of Debt, from your lender. By law, this form must show the amount of debt forgiven and the fair market value of any property foreclosed.
10. Examine the Form 1099-C carefully. Notify the lender immediately if any of the information shown is incorrect. You should pay particular attention to the amount of debt forgiven in Box 2 as well as the value listed for your home in Box 7.

Refer to IRS publication 4681, Canceled Debts, Foreclosures, Repossessions and Abandonments, for more about the Mortgage Forgiveness Debt Relief Act of 2007.

For more tax relief facts that may affect you this tax season, visit the IRS website.

source: irs.gov

If you purchased a home in 2010, you may be eligible for the First-Time Homebuyer Credit. To be eligible for the tax credit you must be a first-time homebuyer or a long-time resident who purchased a new home. The purchaser must have been at least 18 years old on the date of purchase; for a married couple, only one spouse must meet this age requirement. A dependent is not eligible to claim the credit.

Meeting the Homebuyer Tax Credit eligibility requirements above does not necessarily mean that you will get it. Here are key tax facts the IRS wants you need to know about claiming the First-Time Homebuyer Credit.

First-Time Homebuyer Credit Tax Facts

• You must have bought – or entered into a binding contract to buy – a principal residence located in the United States on or before April 30, 2010. If you entered into a binding contract by April 30, 2010, you must have closed on the home on or before September 30, 2010.
• To be considered a first-time homebuyer, you and your spouse – if you are married – must not have jointly or separately owned another principal residence during the three years prior to the date of purchase.
• To be considered a long-time resident homebuyer you and your spouse – if you are married – must have lived in the same principal residence for any consecutive five-year period during the eight-year period that ended on the date the new home is purchased.
• The maximum credit for a first-time homebuyer is $8,000, half that amount for married individuals filing separately. The maximum credit for a long-time resident homebuyer is $6,500. Married individuals filing separately are limited to $3,250.
• You must file a paper return and attach Form 5405, First-Time Homebuyer Credit and Repayment of the Credit with additional documents to verify the purchase. Therefore, if you claim the credit you will not be able to file electronically.
• New homebuyers must attach a copy of a properly executed settlement statement used to complete such purchase. Buyers of a newly constructed home, where a settlement statement is not available, must attach a copy of the dated certificate of occupancy. Mobile home purchasers who are unable to get a settlement statement must attach a copy of the retail sales contract.
• If you are a long-time resident claiming the credit, the IRS recommends that you also attach any documentation covering the five-consecutive-year period, including Form 1098, Mortgage Interest Statement or substitute mortgage interest statements, property tax records or homeowner’s insurance records.
• Members of the military and certain other federal employees serving outside the U.S. have an extra year to buy a principal residence in the U.S. and qualify for the credit.

For more information about these rules including details about documentation and other eligibility requirements for the First-Time Homebuyer Tax Credit, visit the IRS website.

Understanding these important tax facts is essential for first-time homebuyers.

source: irs.gov